These are the terms and conditions for all sales and purchases through ‘Buttons Boutique Limited’ via our website, internet banking, telephone or mail. By visiting and/or using this site you agree to be bound by these terms and conditions and comply with all applicable laws and regulations.


1. Pricing

All prices are quoted in New Zealand Dollars on this site and in any other correspondence. All prices are inclusive of GST. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfill your order, you will be given a refund for the unavailable product.


2. Payment Methods

Buttons Boutique Limited accepts Visa and MasterCard payments through our secure DPS payment gateway. We also provide an Account2Account payment option, which is designed to accept online payments via Eftpos, for customers who do not have or choose not to use a credit card. If we are unable to fulfill your order for any reason, you will be given a full refund for the unavailable product.


3. Cancellation Policy

Once an order has been placed and payment has been accepted, we unfortunately cannot cancel your order. You may however return the product once it has been delivered to you. Please see our Returns Policy below for further information on this.


4. Delivery

Buttons Boutique Limited delivers nationwide. We package items for safe delivery to the best of our ability. Delivery time within New Zealand is generally 2-5 working days (rural delivery could take longer) from the time your order leaves our premises via standard New Zealand Post.

Please ensure you have supplied the correct postal delivery address, as we cannot be responsible for delivery to an incorrect address. In such instances where an incorrect delivery address has been supplied, the customer shall be responsible for the cost to resend the item.


5. International Orders

If you live outside of New Zealand and would like to purchase any products from our website please contact Buttons Boutique Limited by email at info@buttonsboutique.co.nz for information on delivery times, costs and processes.


6. Returns and Refunds

If you are not completely satisfied with any purchased items from Buttons Boutique, they may be returned within 30 days of purchase for an exchange voucher to purchase any other items from our online store.

Items are returned at the customer’s expense. However we will provide a full refund of the product and postage if the products are deemed faulty. Please note that items must be returned in unused, unwashed condition with labels still attached.

Please return your item to the following address:

Buttons Boutique

48 Park Rise

Campbells Bay

Auckland 0630
New Zealand


7. General Terms

By continuing to browse and use the Buttons Boutique Limited website you are agreeing to comply with and be bound by all terms and conditions of use, which together with our privacy policy and delivery information govern our relationship with you in relation to this website. The use of this website is subject to the following terms of use:

The content of the Buttons Boutique Limited website is for our customer use only, and cannot be copied by any third party and is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.


8. Privacy Policy

We do not share any personal details of our customers with any third party. When an item is purchased from the Buttons Boutique Limited online store, we collect your personal details such as your name, address, email address and phone number. This personal information is solely used by Buttons Boutique and will not be sold to or shared with a third party under any circumstances. With your permission we only use your email address to send you exciting information on new products, sales and Buttons Boutique news.


9. Cookies

Cookies allow our website to remember you. If we didn’t use cookies you would have to enter your details each time you visited. If you really prefer not to use cookies you can set your browser preferences to not accept cookies. Most websites however, including Buttons Boutique Limited require cookies to process your order.


10. Security

Our website is a secure shopping environment. All online purchases with www.buttonsboutique.co.nz take place in a secure environment utilising the latest security technology. Credit card transactions are protected via DPS Payment Gateway systems to ensure optimum privacy & security.